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Boxcryptor Classic and OS X 10.11 El Capitan

Boxcryptor Classic for Mac OS X only supports OS X 10.7 - 10.10 and does not support the newly released OS X 10.11 El Capitan. However, we have released an updated version of Boxcryptor Classic for Mac OS X which allows basic read-only access on OS X 10.11 El Capitan so that encrypted files can be accessed also on Apple's new operating system version. You can download it here:

If you already upgraded to El Capitan, you can use this version to decrypt your files and make the switch to Boxcryptor 2.x. Existing Boxcryptor Classic customers benefit from a 50% discount on their first year by entering their Boxcryptor Classic serial number at

Here is a guide how you can upgrade form Classic to Boxcryptor 2.x: Upgrade from Boxcryptor Classic

IMPORTANT: This does not affect the regular Boxcryptor version which supports OS X 10.11 El Capitan. This only applies to Boxcryptor Classic.



How to use this manual

Select one of the topics on the left navigationbar or search for a key word that may help you on the right side.


FAQ - Frequently asked Questions

 Can the Desktop alias be removed?

Boxcryptor ensures that the Boxcryptor disk is always shown on the Desktop so that especially unexperienced users always have an easy access to the Boxcryptor disk. You may delete the alias and will be asked if you really want to remove the alias. If you want the alias restored please have a look at the hidden preferences:
Click here for more information.

 Is OS X 10.10 Yosemite supported?

Yes, Boxcryptor supports OS X 10.10 Yosemite.

 Why is there a _encrypted and _decrypted suffix after I encrypt/decrypt something in the context menu?

This extension is required to avoid synchronization errors with the cloud provider. To avoid this suffix, copy your folder into an already encrypted folder.

 Boxcryptor can't be moved to the Trash because some of its plugins are in use.

You have to disable Boxcryptor's Finder Extension before moving it to the Trash or deleting it.

Open System Preferences and click "Extensions"

Disable the Boxcryptor Finder Extension.

Now you can uninstall Boxcryptor.

 Can I store my Apple Photos library in Boxcryptor?

Unfortunately, Apple Photos cannot store its library in the Boxcryptor drive because it does not support virtual drives as created by Boxcryptor. You can find more information about Apple Photo's volume requirements here.






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