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FAQ - Frequently asked Questions

 

 Two factor authentification doesn't work.

The two factor authentification via sms does not work, because you have to exit the Boxcryptor app to get the code. We are investigating time to solve this problem.

 
 I can't encrypt files/folders, which are already uploaded.

That's not possible. As you know, Boxcryptor is a client based encryption software, so the files have to been physically accessible to encrypt them.

 

 

 

 

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