- Off-Migration Guide: Decrypt all Boxcryptor encrypted files
- What happens if Boxcryptor goes out of business?
- Boxcryptor does not show up in Files app
- Use self-signed Certificates for Cloud Provider
- I Cannot Move a File to an Encrypted Folder
- Where can I download Boxcryptor Classic?
- Outdated Clients
- Cannot open some files
- What is a FolderKey.bch and a .bclink file
- Recover Account Access if Second Factor (2FA) is Lost
- Why Is Boxcryptor “Files App First”?
- I Don’t Trust Apple, iOS or the Files App
- I Don’t Trust Other Apps
About
Maintenance Window
In order to constantly improve our service and to keep our servers up-to-date, we regularly maintain our infrastructure. Tasks which might have an impact on the availability of our service will be conducted in weekly maintenance windows at the following time:
Every Monday, 00:00 - 02:00 UTC+1 (4pm - 6pm UTC-7)
We do our best to provide a high availability of our service, but during these two hours access to our servers might be degraded and/or even unavailable. Boxcryptor has been designed in such a manner, that access to our servers is not required for the regular usage of our client software. As outlined in our Technical Overview (chapter Why and when Boxcryptor requires an internet connection), only the following actions require an active connection to our servers:
- Creating a Boxcryptor account
- Setting up a new device
- Sharing access to a file or folder
- Account syncing
If you are already signed in with your Boxcryptor account on a device, you are always able to access your encrypted files regardless of your internet connection or availability of our servers.
Changelog
Version 3.24 (2022-11-17)
- Fixed bug when adding cloud storage provider
- Fixed bug when unlock the Files Protection
Version 3.23 (2022-11-11)
- Fixed rename of a file name encrypted folder leads to access denied error
- Fixed files remain in waiting state while downloading or uploading
- Besides recent sites SharePoint now lists all sites the user has access to instead of only followed sites
- Minor bugfixes and improvements
Version 3.22 (2022-10-19)
- Fixed editing of Office files
- Improved SharePoint site and MS Teams Channel listing
- Improved local file cache cleanup
- Minor bugfixes and improvements
Version 3.21 (2022-09-28)
- Fixed large file uploads and downloads on iCloud
- Minor bugfixes and improvements
Version 3.20 (2022-08-30)
- Minor bugfixes and improvements
Version 3.19 (2022-08-01)
- Files Protection now removes Boxcryptor locations in Files App
- Improved Files Protection Manual Lock process
- Improved disk space consumption
- Fixed Clear Cache Button did not work properly
- Fixed bug when opening files on Strato HiDrive
- Removed Files Protection Auto-Lock
- Added device code to recover Account Access if Second Factor (2FA) is Lost
- Minor bugfixes and improvements
Version 3.18 (2022-06-08)
- Added LeitzCloud to our supported cloud storage provider list
- Minor bugfixes and improvements
Version 3.17 (2022-04-04)
- Fixed Google Drive deleted Shortcuts handling
- Fixed Share to Boxcryptor with enabled Files Protection
- Minor bugfixes and improvements
Version 3.16 (2022-03-21)
- Support Google Drive Shortcuts
- Fixed MagentaCLOUD authentication issues
- Fixed MagentaCLOUD connection issues
- Fixed usage of multiple Nextclouds at the same time
- Improved OneDrive error handling
- Minor bugfixes and improvements
Version 3.15 (2022-02-07)
- Added: Tabs for improved usability
- Improved: Each provider now has its own Boxcryptor location in the Files app
- Fixed: Old shared files cannot be decrypted
Version 3.14 (2021-12-04)
- Support new MagentaCLOUD
Version 3.13 (2021-12-02)
- Support new MagentaCLOUD
Version 3.12 (2021-10-05)
- Fixed: Boxcryptor sign-in after device change
Version 3.11 (2021-09-27)
- Fixed: Camera Upload may not start uploading
Version 3.10 (2021-09-20)
- iOS 15 Support
- Added Files Protection
Version 3.09 (2021-08-18)
- Minor bugfixes and improvements
Version 3.08 (2021-05-27)
- Minor bugfixes and improvements
Version 3.07 (2021-05-13)
- Minor bugfixes and improvements
Version 3.06 (2021-05-09)
- Minor bugfixes and improvements
Version 3.05 (2021-05-06)
- Minor bugfixes and improvements
Version 3.04 (2021-05-03)
- Minor bugfixes and improvements
Version 3.03 (2021-04-28)
Files App First Find all your encrypted files in the Files App and only there.
Security Keys Sign in with your security key for additional account protection.
Microsoft Teams Work with encrypted files stored in Microsoft Teams.
App Protection Removed Access to files in the Files app cannot be additionally protected.
Version 2.51.901 (2021-01-11)
- Minor bugfixes and improvements
Version 2.50.889 (2020-10-29)
- Minor bugfixes and improvements
Version 2.49.887 (2020-09-25)
- Minor bugfixes and improvements
Version 2.48.869 (2020-09-16)
- Official iOS 14 Support
- You can now add up to 5 photos at once
- Improved iCloud performance
- Improved Dropbox listing
- Minor bugfixes and improvements
Version 2.47.865 (2020-05-08)
- Minor bugfixes and improvements
Version 2.46.861 (2020-04-14)
- Added LeitzCloud to our supported cloud storage provider list
- Fixed Camera Upload uploading already uploaded photos.
- Minor bugfixes and improvements
Version 2.45.857 (2020-02-04)
- Minor bugfixes and improvements
Version 2.44.853 (2019-12-11)
- Minor bugfixes and improvements
Version 2.43.851 (2019-11-18)
- Minor bugfixes and improvements
Version 2.42.847 (2019-09-27)
- Minor bugfixes and improvements
Version 2.41.846 (2019-09-19)
- Official iOS 13 Support
- Beautiful new user interface
- Dark Mode support
- Minor bugfixes and improvements
Version 2.40.840 (2019-08-26)
- Fixed: Provider Box sometimes asks user for Credentials
- Improved: Connection to Provider HubiC
- Improved: Connection via WebDAV
- Removed: Outdated Cloud-Provider GrauData
- Minor bugfixes and improvements
Version 2.39.836 (2019-07-22)
- Minor bugfixes and improvements
Version 2.38.832 (2019-06-09)
- Benvenuto, bienvenida & bienvenue - Added Italian, Spanish and French localization
- Added: Provider Wasabi
- Added: Select any document library within a SharePoint site
- Improved: Connection to AmazonS3
- Improved: Connection to Mail.ru
- Improved: Connection to SugarSync
- Improved: Connection to Egnyte
- Improved: iOS PasswordManager support - Passwords can now be autofilled
- Fixed: Some files in iCloud can not be opened
- Fixed: Some files can not be added to Boxcryptor
- Fixed: Externally updated files sometimes not updated
- Minor bugfixes and improvements
Version 2.37.826 (2019-01-16)
- Minor bugfixes and improvements
Version 2.36.824 (2018-12-14)
- Improved: Reduced memory consumption
- Improved: Connection to Amazon Cloud Drive
- Improved: Connection to Yandex Disk
- Improved: Connection to iCloud
- Improved: Connection to Orange Cloud
- Fixed: Box sometimes displayed wrong dates
- Fixed: Files did not update on Favorites tab
- Minor bugfixes and improvements
Version 2.35.820 (2018-11-12)
- Improved: App start time
- Fixed: Sign in without internet connection does not work
- Added: Strato HiDrive special character filename support
Version 2.34.818 (2018-10-19)
- Improved: Files App integration
- Improved: Connection to Provider Box
- Improved: Connection to Provider MagentaCloud
- Improved: Connection to Provider HiDrive
- Minor bugfixes and improvements
Version 2.33.815 (2018-10-16)
- Minor bugfixes and improvements
Version 2.32.807 (2018-09-26)
- Minor bugfixes and improvements
Version 2.31.804 (2018-09-24)
- Improved: Connection to Provider GoogleDrive
- Improved: Connection to Provider OneDrive
- Fixed: OneDrive login not possible on small devices
- Minor bugfixes and improvements
Version 2.30.799 (2018-07-23)
- Improved: Files App Integration
- Fixed: Discovered directory handled as being unencrypted
- Fixed: Activities tab not cleaned at sign out
- Minor bugfixes and improvements
Version 2.29.797 (2018-07-16)
- Improved: Dropbox connection
- Fixed: FaceID fails on second attempt
- Fixed: WebDav login sometimes fails
- Minor bugfixes and improvements
Version 2.28.791 (2018-05-24)
- Updated: Privacy Policy
Version 2.27.790 (2018-05-17)
- Added: Russian localization
- Fix: App might signout user when adding a provider
- Minor bugfixes and improvements
Version 2.26.783 (2018-03-26)
- New: ownCloud and Nextcloud support
- Improved: 'Save to Boxcryptor' compatibility
- Added: Dropbox Team Spaces
Version 2.25.780 (2018-02-12)
- Extended WebDAV support
- Added Google Drive 'Shared with me' Directory
- Improved OneDrive Germany support
- Enhanced Spark Mail support
- Added Provider SharePoint 2013
- Minor bug fixes and improvements
Version 2.24.774 (2017-12-20)
- Minor bug fixes and improvements
Version 2.23.771 (2017-12-7)
- New Feature: German translation
- New Feature: Sharepoint site entry form
- Fixed: WebDAV Encoding
- Fixed: OneDrive Shared Directories did not update
- Fixed: Directories with dots were displayed as packages in Files app
- Minor bug fixes and improvements
Version 2.22.769 (2017-11-20)
- Fixes white screen after tour
- Improves Camera Upload stability
Version 2.21.764 (2017-11-13)
- Fixes to Camera upload
- Files App stability
- iCloud performance improvements
- "Shared With Me" Directory for OneDrive
- Hubic showed empty directories
- Small bug fixes
Version 2.20.756 (2017-09-29)
- Fixed: Downloading/Uploading failed in background configuration
- Fixed: Saving to Photos did not ask for permission
- Fixed: Create Directory did not work
Version 2.19.752 (2017-09-22)
- Fixed: Crashes for some devices
- Fixed: "Save to Boxcryptor" dialog did not display
Version 2.18.743 (2017-09-19)
- Files App Integration
- Fixed: WebDAV with HTTP
- Fixed: Camera Upload for videos
Version 2.17.726 (2017-09-12)
- Fixed: Blank screen on iOS 11 Beta
- Fixed: Camera Upload sometimes crashed
- Small bug fixes
Version 2.16.725 (2017-09-04)
- New Feature: Camera Upload: Automatically upload your photos and videos
- Fixed: Word zero KB files
- Fixed: Livedrive filename encryption
- Fixed: Working with Favorites tab
- Fixed: WebDAV multi-user issues
- Fixed: OneDrive shows wrong modified/created date
Version 2.15.722 (2017-08-15)
- Fixed: Crash for local accounts when policies were set.
- Fixed: Upload issue for Dropbox
Version 2.14.721 (2017-08-09)
- Improved: Faster access to large directories in OneDrive
- Fixed: Bug on OneDrive for large document uploads
- Various other bug fixes and improvements
Version 2.13.717 (2017-07-20)
- New: Create folder while choosing a place for an upload
- New: Google Drive Team Drives support
- Various other bug fixes and improvements
Version 2.12.715 (2017-07-10)
- Small Bugfixes
Version 2.11.711 (2017-06-26)
- New: Authentication window redesign
- New OneDrive Sign Up
- Small Bug fixes
Version 2.10.708 (2017-06-21)
- Improved: Extension access time and fault tolerance
- New: Allows working with files while offline
- Fixed: Issue of background upload finish
- Minor bug fixes and improvements to extension
Version 2.8.696 (2017-05-15)
- Minor bug fixes and improvements to local account
Version 2.7.693 (2017-05-02)
- Minor bug fixes and improvements
Version 2.7.690 (2017-03-27)
- New Provider: Orange
- New Provider: Mail.ru Hotbox
- Bugfix for Amazon S3
Version 2.7.686 (2017-03-15)
- New Feature: Highlight your favourite files
- New Feature: “Save to Boxcryptor” – App extension which allows uploading multiple files from other apps.
- New Feature: “Display Password”-option during sign in
- New Provider: HubiC
- New Provider: Magenta
Version 2.7.684 (2017-01-19)
- Fixed bug with local account
Version 2.7.681 (2016-12-21)
- New Icons and UI Improvements
- Photos taken with Boxcryptor are compressed to 80% quality.
Version 2.7.679 (2016-12-12)
- Improved: A share menu is displayed in case a file can't be previewed
- Small bug fixes for iOS 9 and Document Extension
- Various stability improvements
Version 2.7.678 (2016-12-07)
- Major performance and stability improvements
- New: Search in folders
- New: Support for SharePoint Online
- New: Take photos directly within the Boxcryptor app
- Improved: Display of recent activities
- Improved: Open and edit files in third party apps
- Improved: Yandex support (Please re-add your account)
- Various other bug fixes and improvements
Version 2.6.444 (2016-10-20)
- N/A
Version 2.5.439 (2016-09-28)
- N/A
Version 2.5.435 (2016-09-26)
- N/A
Version 2.5.434 (2016-09-12)
- N/A
Version 2.5.433 (2016-05-27)
- N/A
Version 2.5.431 (2016-05-17)
- N/A
Version 2.5.430 (2016-05-10)
- N/A
Version 2.4.401 (2015-04-07)
- N/A
Version 2.3.401 (2014-04-09)
- N/A
Version 2.2.405 (2014-03-11)
- N/A
Version 2.2.403 (2014-02-20)
- 64bit support on newer iPhones & iPads
- Fixed: Box connection settings
Version 2.2.402 (2013-12-05)
- Fixed: crash on start-up when connected to SkyDrive
Version 2.2.401 (2013-12-01)
- Fixed: crash on start-up after update, when connected to SkyDrive
- Fixed: crash when trying to use a newly imported KeyFile
Version 2.2.400 (2013-11-25)
- Local Accounts
- Create new accounts
- iOS 7 UI
- Support for Cloudme & GRAU DATA providers
- Fixes for SkyDrive, LiveDrive
- Various fixes and improvements
Version 2.1.1 (2013-09-02)
- Fixed: "Infinite Unlocking" issue
- Fixed: uploads from FileDrop
- Fixed: wrong handling of decrypted files which can't be viewed in the builtin previewer
- Other minor fixes and improvements
Version 2.1 (2013-08-14)
- (Beta) Encrypt & upload files (including photos and videos from the Photo Library)
- FileDrop, a local folder where you can store files (encrypted and plain) that are opened from other applications.
- Improved log in handling and session restore
- Option to enable/disable automatic log in
- Option to enable/disable filename encryption
- Improved "Add new Provider"
- File browser shows all files: Non-encrypted files have a black font color and encrypted files have a green font color.
- Improved "User Account Info"
- Fixed: Crash on log in with new accounts
- Fixed: Various WebDAV issues
- Fixed: SugarSync & Yandex Disk log in issues
Version 2.0.1 (2013-06-11)
- Improved: Performance
Version 2.0 (2013-05-31)
- Initial Release
Network Access
Boxcryptor requires that certain servers can be accessed via the internet. If you have network restrictions in place, please make sure to allow connections from Boxcryptor to the following domains, ip addresses, ports and protocols:
Domain: www.boxcryptor.com
Port: 443
Protocol: HTTPS
IP Adresses: 136.243.125.201, 148.251.224.98, 188.40.161.200
Domain: api.boxcryptor.com
Port: 443
Protocol: HTTPS
IP Addresses: 136.243.125.202, 148.251.224.99, 188.40.161.201
Domain: whisp.ly
Port: 443
Protocol: HTTPS
IP Address: 188.40.161.203
If you are using our LDAP / Active Directory synchronization feature, please make sure that your directory server can be reached from the following subnets: 136.243.125.192/28
, 148.251.224.96/28
, 188.40.161.192/28
.
Please note that these domains and also ip addresses might be subject to change in the future.
Open Source Licenses
We use open source software in many situations: across platforms in the Boxcryptor apps, in the Boxcryptor Crypto Server, and for boxcryptor.com. Follow the links below to view the list of open source projects and their licenses used in the corresponding applications: